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NON FOR PROFIT
FAQ
We appreciate your inquiries and are here to assist you.
Preguntas frecuentes
Hall Hire Rules
If you exceed your booked hall time by over 15 minutes, an additional fee of £100 per hour (or part thereof) will be deducted from your deposit. Free use of the centre is available for one-off community events that benefit the local community, are open to all, and involve no charges except for charity fundraising or donations. Regular free use is not permitted.
MAV UK reserves the right to refuse admission or evict individuals from the hall at its discretion. The hirer must ensure all attendees comply with the hall's usage conditions, which are available for inspection at the facility. Entry may be denied or individuals asked to leave without explanation. Rooms must be used as booked and only during agreed times. Sub-letting is strictly prohibited.
For regular or block bookings, cancellations made less than 2 weeks before the hiring date will incur the full cost of the hall/room hire. Consecutive day bookings are treated as one booking, while non-consecutive days are considered separate. No charges apply if you provide written notice at least 2 weeks in advance. For other bookings, the hall booking fee is forfeited for cancellations with less than 2 weeks' notice. MAV UK may refuse, adjust pricing, or cancel bookings due to unforeseen circumstances, legal issues, price disputes, staff shortages, health and safety concerns, double bookings, or management decisions. Refunds or alternative dates will be offered where applicable. Written cancellations must be received at least 2 weeks prior to the confirmed date. This policy complies with The Consumer Protection (Distance Selling) Regulations 2000.
To book MAV UK's hall, you can apply in person or via the MAV UK website. Follow these steps: 1. Complete and submit the booking form, preferably online. 2. Pay the required £200 security deposit at the time of booking and settle the booking cost at least 2 weeks before your event. 3. Ensure the outstanding balance is paid at least 2 weeks prior to the event to avoid cancellation. 4. Confirm your booking via email or in writing once full payment is received. Note: MAV UK reserves the right to refuse bookings without explanation, adjust prices with 7 days' notice, or cancel/reschedule events. Full payment does not guarantee booking confirmation. You must be at least 18 years old to book.
To book MAV UK's hall, submit the signed contract either in person or via our online booking system and pay a £200 booking fee. The remaining balance, including any agreed additional charges, must be settled at least 2 weeks before the event. For bookings within 2 weeks, full payment is required upon confirmation. Late payments may result in cancellation. Refundable deposits are subject to the charges policy. Additional fees may apply for technical facilities, marketing, catering, and security services, as agreed in advance. Caterers must book kitchen sessions separately. A damage deposit is required and refunded within one week if no damage occurs. The hall must be left clean and tidy; otherwise, a cleaning fee of £50 per hour will apply. Payments for damages are due immediately. Payments can be made via email at hchbookings@mavuk.org, referencing the invoice number.
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